COMMUNICATION COACHING to Strengthen and Fine Tune Your Interactions, Influence, and Innovation.
WHAT BOOKS CAN I READ? WHAT WEBSITES CAN I VISIT?
It happens at the end or during a break of every workshop session: one or more people say, "I want to continue to learn more about the skills and structural tools. What books can I read, and what websites can you recommend?"
So here are the questions again, followed by a list of favorite,
recent books on communicating effectively and influencing others, plus two important websites. You can check out the
book reviews on Amazon or Good Reads to see what others
say about them.
"I want to continue to learn more about the skills and mental tools. Which books
do you recommend?"
BOOKS TO READ (many are ebooks, and some are audiobooks):
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations,
and Bad Behavior, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.
Crucial Conversations: Tools for Talking When Stakes Are High, Kerry Patterson,
Joseph Grenny, Ron McMillan, and Al Switzler.
Dialogue and the Art of Thinking Together: A Pioneering Approach to Communicating
in Business and Life, William Isaacs.
Facilitator’s Guide to Participatory Decision-Making, Sam Kaner with Lenny Lind,
Catherine Toldi, Sarah Fisk and Duane Berger.
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Mark
Goulston.
Quiet Leadership: Help People Think Better - Don’t Tell Them What to Do!, David Rock.
Real Influence: Persuade Without Pushing and Gain Without Giving In, Mark Goulston
and John Ullmen.
Resolving Conflicts at Work: A Complete Guide for Everyone on the Job, Kenneth Cloke
and Joan Goldsmith.
The Coward’s Guide to Conflict: Empowering Solutions for Those Who Would Rather
Run Than Fight, Tim Ursiny, Ph.D.
The Nonverbal Advantage: Secrets and Science of Body Language at Work, Carol
Kinsey Goman.
The Silent Language of Leaders: How Body Language Can Help - or Hurt - How You
Lead, Carol Kinsey.
Words Can Change Your Brain: 12 Conversation Strategies to Build Trust, Resolve
Conflict, and Increase Intimacy, Andrew Newberg, M.D., and Mark Robert Waldman.
Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and
Working Smarter All Day Long, David Rock.
"And what websites can you recommend?"
WEBSITES TO VISIT:
Here are two great online resources. The first, VitalSmarts.com, is the website of the authors of Crucial Conversations and also Crucial Confrontations, listed above, as well as other books. Their newsletters also offer great tips and ideas for handling challenging situations.
The second online resource is MindTools.com, which provides many brainstorming tools and also videos about leadership and communicating.
Both of these sites are highly recommended to help to reinforce the skills and to provide inspiration about how you can be more influential and how your teams can work more effectively together.
So here are the questions again, followed by a list of favorite,
recent books on communicating effectively and influencing others, plus two important websites. You can check out the
book reviews on Amazon or Good Reads to see what others
say about them.
"I want to continue to learn more about the skills and mental tools. Which books
do you recommend?"
BOOKS TO READ (many are ebooks, and some are audiobooks):
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations,
and Bad Behavior, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.
Crucial Conversations: Tools for Talking When Stakes Are High, Kerry Patterson,
Joseph Grenny, Ron McMillan, and Al Switzler.
Dialogue and the Art of Thinking Together: A Pioneering Approach to Communicating
in Business and Life, William Isaacs.
Facilitator’s Guide to Participatory Decision-Making, Sam Kaner with Lenny Lind,
Catherine Toldi, Sarah Fisk and Duane Berger.
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Mark
Goulston.
Quiet Leadership: Help People Think Better - Don’t Tell Them What to Do!, David Rock.
Real Influence: Persuade Without Pushing and Gain Without Giving In, Mark Goulston
and John Ullmen.
Resolving Conflicts at Work: A Complete Guide for Everyone on the Job, Kenneth Cloke
and Joan Goldsmith.
The Coward’s Guide to Conflict: Empowering Solutions for Those Who Would Rather
Run Than Fight, Tim Ursiny, Ph.D.
The Nonverbal Advantage: Secrets and Science of Body Language at Work, Carol
Kinsey Goman.
The Silent Language of Leaders: How Body Language Can Help - or Hurt - How You
Lead, Carol Kinsey.
Words Can Change Your Brain: 12 Conversation Strategies to Build Trust, Resolve
Conflict, and Increase Intimacy, Andrew Newberg, M.D., and Mark Robert Waldman.
Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and
Working Smarter All Day Long, David Rock.
"And what websites can you recommend?"
WEBSITES TO VISIT:
Here are two great online resources. The first, VitalSmarts.com, is the website of the authors of Crucial Conversations and also Crucial Confrontations, listed above, as well as other books. Their newsletters also offer great tips and ideas for handling challenging situations.
The second online resource is MindTools.com, which provides many brainstorming tools and also videos about leadership and communicating.
Both of these sites are highly recommended to help to reinforce the skills and to provide inspiration about how you can be more influential and how your teams can work more effectively together.
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